How to Delete Your TratoMart Account & Data
When you request account deletion, all personal information, dealership inventory records, customer ledger history, and uploaded vehicle/document images will be permanently erased from our production servers.
Submit an Email Request
Send an email from your registered email address to tratomart@gmail.com with the subject line Account Deletion Request.
Provide Account Identifiers
In the email body, please specify:
• Your registered mobile phone number
• Dealership / Business Name
• Registered email address
Verification & Deletion
Our team will verify your ownership within 48-72 hours. Once verified, all associated data, documents, and records will be permanently purged within 30 days.
• Profile and login credentials.
• Vehicle catalog records, photographs, and inspection files.
• Customer contact records and ledger transactions.
• All scanned RC, insurance, and identity documents stored in cloud storage.
Statutory Retention Exceptions
Certain transactional tax logs or invoices may be retained in anonymized format for the minimum period mandated by local taxation and accounting laws.